SHIPPING & EXCHANGE
LABL currently ships through the India checkout. Timelines below begin after payment verification and may vary for remote locations, made-to-order pieces and extraordinary courier disruption.
LAST UPDATED / 2 SEPTEMBER 2026
SERVICE AREA AND CHARGES
Online checkout currently accepts Indian delivery addresses and six-digit PIN codes. Available shipping charges, if any, are disclosed before payment; we will not add a compulsory charge after the order is placed. International checkout is not currently offered.
PROCESSING AND DELIVERY
Ready-to-ship orders are normally dispatched within 3–5 business days. Typical courier transit after dispatch is 3–8 business days, with additional time possible for remote areas, public holidays or events outside reasonable control. Made-to-order timelines will be communicated separately before production.
TRACKING AND DELIVERY ATTEMPTS
When dispatched, the order tracker will show the courier and tracking number entered by our team. Use your order number and purchase email on the Track Order page. Ensure the address and phone number are correct and someone is available to receive the parcel. Courier re-delivery or return-to-origin charges caused by an incorrect address or repeated failed delivery may be payable by the customer.
SIZE EXCHANGES
For an eligible ready-to-wear size exchange, contact us within 7 calendar days of delivery. The article must be unworn, unwashed, unaltered, odour-free and returned with original tags and packaging. Exchange is subject to the requested size being available. We may offer another article or store credit where the requested size is unavailable.
EXCHANGE SHIPPING
For a change-of-size or preference exchange, the customer bears return shipping and any re-dispatch charge disclosed before approval. LABL bears reasonable return and replacement shipping for a verified defective, damaged or incorrect article. Do not send an article without receiving return instructions.
INSPECTION
Returned articles are inspected before an exchange, credit or refund is approved. If the article does not meet the eligibility conditions, we will explain the reason and may return it to you at cost. This does not limit remedies for a genuine defect, incorrect product or misdescription.
LOST, DAMAGED OR DELAYED PARCELS
Contact us promptly if tracking has not moved for seven days, the parcel is marked delivered but not received, or the package arrives damaged. We will investigate with the courier. Remedies follow the Cancellation and Refund Policy and applicable consumer law.